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Airport Authority of India (AAI) announces New Flight Guidelines. Stringent SOPs to be adhered by Passengers


A day after Union Aviation Minister Hardeep Singh Puri announced that domestic flight operations will start from 25 May, the Airport Authority of India (AAI) today issued a standard operating procedure (SOP) for airports for recommencement of domestic flights.


Elderly, pregnant women, and people with health issues are advised to avoid travel. Passengers staying in the containment zone will not be allowed to travel. Also, they should not travel if they have been tested positive for Covid-l9, say the guidelines.


“Airlines should adhere to the upper and lower limit of fares prescribed by the ministry during the Covid-19 pandemic,” the ministry said.


Passengers must compulsorily walk through a thermal screening zone before entering the airport terminal building and all have to have the Aarogya Setu app on their mobiles. The app ‘will not be mandatory’ for children below 14 years of age.


“A self-declaration/ Aarogya Setu App status would also be obtained stating that the passenger is free of Covid-19 symptoms. Passengers with “red” status on the Aarogya Setu app would not be permitted to travel,” it said.

However, Aarogya Setu is not mandatory for children below 14 years of age. State governments and local administrations will have to ensure the availability of public transport and private cabs for providing connectivity to the airport for passengers.

“In case of non-availability of Aarogya Setu app, the passenger should be facilitated to go to a counter provided by the airport where Aarogya setu can be downloaded,” it said.

Passengers may also have to quarantine upon reaching their destination depending on the norms decided by the states.


“On arrival at the destination airport, passengers will have to adhere to such health protocols as prescribed by the destination states/UTs,” the guidelines added.


Those travelling will be required to wear the face mask and have been asked to reach the airport at least two hours before the departure. Only one check-in bag will be allowed and airlines will not provide meal services on board.

Passengers have been advised to familiarise themselves about the new procedures at the airport, especially about the norms of social distancing, minimum touch, baggage limitations, Covid-I9 declaration, registering on Aarogya Setu app, digital payments use of authorised taxis.


Standard Operating Procedures to be followed by Passengers


  • Passengers should reach airport well in advance. They will have to reach airport two hours in advance of flight time.
  • Passengers should wear masks and gloves.
  • Those that don’t show ‘green’ on Aarogya Setu will not be allowed to enter airport.
  • Aarogya Setu app is not mandatory for children below the age of 14 years.
  • Sanitisation of baggage before entry into terminal
  • At passenger touchpoints, staff to either wear face shields behind counter or put glass wall at counter
  • Constant announcements about social distancing and other norms.
  • Boarding will be done in batches to maintain social distance.
  • Passenger seating arrangement shall be done in such a manner so as to maintain social distancing among passengers using chairs by blocking those seats that are not to be used, with proper markers/tapes.
  • All airport staff to wear PPEs and hand sanitisers for staff and passenger.
  • Newspapers and magazines not to be provided in the Terminal building/Lounges.
  • Passengers will be allowed into the terminal building if their flights are within four hours.
  • State governments and administrations have to ensure public transport and private taxis for passengers and airline crew.
  • Trolleys will not be allowed in the arrival or departure sections, except for special cases.

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